We Can Get It Done

Customer Care

We train our employees, contractors and local staff to ensure customer care. What does that mean? Well, it means to always have our customer’s best interest at heart. Does it mean the customer is always right? Actually, no it doesn’t. Does it mean we sacrifice quality for the sake of price? Nope. It means we care about you and we may have to tell you things you haven’t heard before.

At STS, we really do think about you, your company, your reputation, and your attendees. We think about our vendors, the drivers our staff and all of the things that combined equal a great customer experience. Heck, we even think about the weather and what that can do to your event. Why? It’s all because we care. We’ve got your back.

Experience

There is not a better team of professionals in the business or one with more practical experience than STS. Between us, we have over 50 years of event planning and transportation experience. This combination is unique. Having sat on your side of the table we know what you need. We’ve also got the bus company experience - we’ve worked there, too.

Efficient Planning

We are truly an extension of the event planning team. We offer advice on ways to reduce the budget and streamline the service. We have often helped to eliminate out-of-the-way hotels, making for more cost-effective and convenient bus routing. We work with local government agencies (parking, public works departments, CVB’s, airport authorities, and police departments) plus we cut through the red tape.

Event Consistency

The more events we do for our clients the more we learn. After many years of traveling from city to city, we learn the travel patterns of the attendee. We can predict when they want to come and go, how many to expect and the type of service they require. This helps us anticipate and judge actual use of the vehicles. Working with the same STS staff also creates continuity. Our goal is to make every event as seamless as the last no matter what city is chosen.

Logistics

We have worked in practically every major metropolitan city in North America, so we know the streets, venues and hotels in these cities. Understanding how a city is laid out means we can be efficient when it comes to planning transportation. This is invaluable to the your team when it comes to hotel and venue site selection.

Relationships

Not only do we foster great relationships with our clients, attendees and event crew, but also with our vehicle vendors. These are strategic partnerships. When we arrange transportation for your event, we’re not calling just any vehicle operator, we’re calling folks we’ve done business with for a long time.

Convenience

Working with STS eliminates the process of searching for a qualified transportation vendor in each city. No more taking chances on the unknown. With STS, you deal with the same people each time, people who know your business and your event. Its real simple one-stop shopping.

Competitive Pricing

Having been in the bus business we know what to ask for. You can count on us to negotiate hard on your behalf without ever sacrificing quality. Knowing when and how much an attendee will travel throughout an event means we can accurately assign vehicles and not over-bus, which means we don’t overcharge. We know how to get the most from the drivers and their vehicles and deliver what’s best for you.